vices. If, on average, these residents need about two hours
per day of assistance (24/7), that translates to about 3,280
hours per month (54 residents x 2 hours per day x 30. 4 days
per month). Those 3,280 hours billed at $18.90 per hour
yield approximately $62,000 per month in additional revenue. The profit and overhead allocation on those 3,280 hours
at $4.90 per hour (profit) and $1.50 (overhead) or a total of
$6.40 per hour results in new net cash flow of $20,990
per month or $251,900 per year. Since your basic overhead
costs are probably already covered from your larger existing
operations, most of that $251,900 will likely go right to your
bottom line as profit and cash flow. Using a value capitalization rate of 9. 5 percent would indicate that the potential
value of your community has increased by approximately
$2.7 million. These numbers may be modest, depending on
your unique situation.
Recovery strategy
The current economic environment has directly impacted a
typical senior’s saving and investment portfolio, his or her
ability to sell his or her home, and his or her overall confidence level. Hence, for the past three years, the industry has
Check out The Wall Street Journal’s Econ Tracker
to keep tabs on economic indicators and
forecasts: http://graphicsweb.wsj.com/
documents/econtracker/.
been experiencing delayed demand impacting the absorption
of senior living units.
Fortunately, construction of new residences is currently at
an all-time low, and there are significant barriers to entry for
new projects in terms of reproduction cost, approvals, and financing. Very limited senior living product is in the development and construction pipeline. This building slowdown will
result in an eventual strong upside recovery in senior living.
No one can accurately predict the specific timing of a full
economic recovery so, focusing on organic growth is imperative in 2011. First, focus on enhancing your existing operations.
No single strategy will likely have a higher pay-off or return on
investment. Optimize stabilized occupancy, enhance existing financial operations, and increase revenue, while possibly reducing
expenses. Properly executed, these strategies will lay a strong
foundation to benefit from the eventual economic and senior
living recovery. ❏
Jim Moore is president of Moore Diversified Services Inc., a
national senior housing and health-care consulting firm based
in Fort Worth, TX. He has written several books about assisted
living and senior housing, including Assisted Living Strategies
for Changing Markets and Independent Living and CCRCs. Reach
him at 817/731-4266 or jimmoore@m-d-s.com.
Hear more from jim moore at ALFA 2011.
Register at www.alfa.org/conference.
Tracking The RecoveRy TRends
Financial success in 2011 rests very heavily on being able to continually track the economic recovery trends. Five leading
indicators provide the deepest insight for senior living as the recovery process continues to improve:
improvements in the stock
market: Most investment
portfolios were devastated
in late 2007, 2008, and early
2009. The market is now
in the process of recovery.
Improvement in savings
portfolios will have a significant
impact on important senior
living decisions to be made by
both senior consumers and
their adult children. Monitor
three primary stock market
indicators as the recovery
process proceeds: Dow Jones
Industrial Average, the S&P 500
Index, and the NASDAQ Index.
1
2
current interest
Rates: The senior
consumer interest
rate metrics to track
involve the one-year
and five-year Certificate
of Deposit rates,
one-year Treasury
Bills, and Money
Market accounts.
Current annual returns
on these short-run
savings instruments
are currently less than
one percent. Seniors
focus heavily on
how their cash flow
is performing on a
monthly basis.
3
personal income and net Worth:
These broad economic indices
are reported by the government
and are important to monitor
as we work our way through
2011. Net worth is the ultimate
“bottom line” of a senior
consumer’s financial condition.
Two major elements of seniors’
net worth are the current value
and potential liquidity of their
home equity and their savings/
investment portfolios. As their
net worth gradually improves, so
will their confidence in making
important and significant future
financial decisions that could
involve considering senior living
options.
4
consumer
confidence: A
general indicator
that monitors
the pulse of the
recovery mentality
of the consumer,
this index has been
improving modestly
in 2010, but needs
to be continually
monitored to
determine if
consumers
continue to believe
that the economy
is still in a recovery
phase.
5
Retail sales: Year-over-year retail
sales increases
are driving
the recovering
economy and
employment
and are yet
another indicator
of consumer
confidence.
Consider setting
up your own
dashboard to
update and track
these indicators
over time.